Key Points for a Professional Manicure Consultation

A professional manicure doesn’t begin with a nail file or polish – it starts with a well-structured consultation. At MONLIS School in Munich, we emphasize the importance of teaching future nail technicians how crucial the first interaction with a client is. A thorough consultation builds trust, helps avoid mistakes, and greatly contributes to customer satisfaction.

Why Is a Manicure Consultation So Important?

Many clients don’t know exactly which type of manicure suits them or what their nails actually need. Without proper assessment, damage to the nail plate or disappointing results can occur. At MONLIS School, we teach that consultation is not just a chat – it's a professional tool for ensuring quality.

The 7 Key Elements of a Manicure Consultation

1. Medical History: Health and Pre-existing Conditions

Start by asking about the client’s health. Are there allergies, skin conditions, or nail issues like fungal infections, brittleness, or discoloration? Hormonal changes (e.g., pregnancy) and medication can also affect nail condition.

2. Analysis of Nails and Skin

Closely examine the nail plate, cuticles, fingertips, and skin condition. Are the nails soft, brittle, or discolored? What’s the moisture level of the skin? At MONLIS School, we teach systematic diagnosis techniques for accurate assessment.

3. Defining Goals and Customer Wishes

What does the client expect from the manicure? Is it for care, strengthening, bold nail art, or a clean natural look? Discuss preferred nail shape (round, square, almond, etc.) and length. This step is essential to avoid misunderstandings.

4. Treatment Options and Information

Based on the analysis, suggest suitable treatments: classic manicure, combined techniques, gel reinforcement, Shellac, or medical care. It’s important to explain the procedure, durability, benefits, and possible risks of each method.

5. Home Care Recommendations

Manicure doesn’t end at the studio. Recommend daily care tips like using nail oil, wearing gloves during cleaning, UV protection, and regular follow-ups.

6. Hygiene and Safety Standards

Especially for first-time clients, explain your hygiene procedures. At MONLIS School, we highlight the importance of transparency – such as sterilization practices and the use of disposable tools – to build client trust.

7. Pricing, Duration, and Scheduling

End the consultation by clarifying the price, treatment duration, and follow-up appointments. You can also inform the client about cancellation policies and punctuality expectations.

MONLIS School Munich: Consultation Skills as a Core Competency

In the nail technician training at MONLIS School in Munich, students learn not only technical skills but also how to communicate, assess, and consult professionally. These soft skills are vital for success in the beauty industry and for building long-lasting client relationships.

Our philosophy: A great manicure starts with a listening ear, a trained eye – and the knowledge of what truly matters.

A manicure consultation is much more than a preliminary talk – it’s the foundation of a professional, client-centered treatment. Those who consult thoroughly and expertly deliver better results and become trusted beauty professionals.

If you want to learn how to provide proper consultation, assessment, and treatment, MONLIS School in Munich offers the ideal training – combining theory, practice, and a true passion for the profession.